Terms & Conditions

Last updated: May 1, 2026

1. Acceptance of Terms

By accessing and using this payment portal (the "Portal"), operated by City Of Marysville Payment Portal, you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use the Portal.

2. Use of the Portal

This Portal is provided solely for the purpose of making payments to your utility account. You agree to use the Portal only for lawful purposes and in accordance with these Terms & Conditions. You are responsible for ensuring the accuracy of all payment information you submit.

3. Payment Processing

All payments submitted through this Portal are processed by a third-party payment processor. By submitting a payment, you authorize City Of Marysville Payment Portal and its payment processor to charge the payment method you provide. Payments are generally applied to your account within one to two business days. City Of Marysville Payment Portal is not responsible for delays caused by your financial institution.

4. Account Information

You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account. City Of Marysville Payment Portal reserves the right to terminate access to your account at any time, for any reason, without notice.

5. Scheduled and Recurring Payments

If you schedule a future or recurring payment, you are responsible for ensuring sufficient funds are available on the scheduled payment date. You may cancel a scheduled payment prior to its processing date by logging in to your account or contacting customer service.

6. Returned Payments

If a payment is returned or rejected by your financial institution, you may be subject to a returned payment fee. You remain responsible for the original payment amount plus any applicable fees.

7. Privacy

Your use of this Portal is also governed by our Privacy Policy, which is incorporated into these Terms & Conditions by reference.

8. Limitation of Liability

City Of Marysville Payment Portal and its officers, employees, agents, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Portal, even if advised of the possibility of such damages.

9. Changes to Terms

City Of Marysville Payment Portal reserves the right to update or modify these Terms & Conditions at any time. Continued use of the Portal after any such changes constitutes your acceptance of the new terms.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

City Of Marysville Payment Portal
Phone: 360-363-8001